California Privacy Notice

This California Privacy Notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

Categories of Personal Information We Collect

• Identifiers. Name, postal address, email address, phone number, IP address, and account identifiers.
• Customer records. Billing and shipping details and payment information.
• Protected classifications. Age, sex, and, where relevant to care, other characteristics you provide.
• Commercial information. Orders placed, products considered, and subscription history.
• Internet activity. Browsing and interaction data on our Site.
• Sensitive personal information. Health information you provide in your intake or to a provider, and account credentials.

Medical information governed by HIPAA or the California Confidentiality of Medical Information Act is exempt from the CCPA and is handled under those laws instead.

Sources and Purposes

We collect this information directly from you, automatically through your use of the Site, and from service providers such as payment processors, pharmacies, and shipping carriers. We use it to provide the Services, facilitate clinical review and fulfillment, process payments, communicate with you, secure the Site, and meet legal obligations.

No Sale or Sharing of Personal Information

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not sold or shared the personal information of California residents, including minors under 16, in the preceding 12 months.

Your California Rights

• Right to know. Request the categories and specific pieces of personal information we have collected about you.
• Right to delete. Request deletion of personal information we collected from you, subject to legal and medical recordkeeping exceptions.
• Right to correct. Request correction of inaccurate personal information.
• Right to limit. Limit the use and disclosure of sensitive personal information to what is necessary to provide the Services.
• Right to non-discrimination. We will not deny services, charge different prices, or provide a different level of service because you exercised your rights.

How to Submit a Request

Submit a request by emailing care@zevarahealth.com or calling (980) 350-9694. We will verify your identity using information associated with your account before responding, and we will respond within the timeframes the CCPA requires. An authorized agent may submit a request on your behalf with written permission.

Contact Us

Questions about this notice may be sent to care@zevarahealth.com.